Knowledge Base

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Where can I find all of my bookmarked content? (IMAGE)


You can find all of your bookmarked content under Account ---> Dashboard ---> My Faves ---> Bookmarks Bookmarks are useful for keeping track of listings on the website that you like.

What is the purpose of using bookmarks?


Bookmarks are useful for keeping track of interesting listings on the website that you find. Just click on the "Bookmark" button in a listing and a link to the listing will be saved for you in your account under "My Faves".

How do I remove a bookmark? (IMAGE)


You can remove a bookmark at any point in time by clicking on the link to the bookmark under "My Faves ---> Bookmarks". Next, click on "UnBookmark" (grey button).

How can I change my membership or subscription level? (IMAGE)


Go to Account ---> Dashboard ---> Membership ---> Change Membership Level

What forms of payment do you accept?


We accept most major forms of payment, including but not limited to: Visa (via PayPal) MasterCard (via PayPal) Discover (via PayPal) American Express (via PayPal) Diner's Club (via PayPal) EBT (via PayPal) PayPal (via...

Do you keep or store my payment /financial information?


We do not keep or store your payment or financial information in any way, shape, or form. We use established 3rd party payment processors such as PayPal, Authorize.NET, Stripe, Square, etc to process your payment information. There is no...

How To Create an Events Listing (IMAGE)


Create an Events listing by clicking on the "Add Listing" button ---> "Click Here to Add A New Listing"

How To Create a Job Listing (IMAGE)


In order to create a job listing, you first have to purchase credits. The jobs marketplace operates according to a credits system, similar to a laundromat or arcade. There are 3 ways to purchase credit: Searching the Black Speaks Store for...

Is Membership FREE?


Anyone can join Black Speaks. There is no cost for membership or joining the site. As a non-paying member, you can enjoy the following services and activities: Apply for Jobs Get deals and discounts from sponsors Comment on Articles...

Do you have an Affiliate Program? (How can I become a Brand Ambassador? - IMAGE)


Yes, we have an Affiliate/Brand Ambassador Program. Please login ---> Account  ---> Dashboard ---> Affiliates Click on the Affiliates button on your Account Dashboard in order to fill out a Request to Join (Step 1) Once you...

I created a job alert. When does it expire?


If you created a job alert, it will expire in 90 days. All job alerts expire in 90 days. You can also manually login to your account and cancel the job alert at any time.

Can I be both an Employer and Job Seeker?


No. When it comes to User Roles, you can only be either an Employer or a Job Seeker. You cannot be both.

Where can I view my full billing and purchase history?


Login to the website and click on "Account" ---> Orders ---> Orders. You must have an account in order to purchase an item on the website.

How To Create a Coupon Listing (IMAGE)


Create a Coupon listing by clicking on the "Add Listing" button ---> "Click Here to Add A New Listing"

How To Create a Business Directory Listing (IMAGE)


Create a Business Directory listing by clicking on the "Add Listing" button ---> "Click Here to Add A New Listing"

How can I become a Sponsor?


Unlike advertisers, Sponsors are permanently listed on our website. Any amount of money gifted by a Sponsor is applied towards providing either free or subsidized services to Black Speaks users. For example, if a Sponsor gifts $1,000 to Black...

How can I advertise?


Please contact us in order to advertise. We will work with your business to plan your advertising campaign. Cognito.load("forms", { id: "12" });

Navigating the Account Dashboard (IMAGE)


The account dashboard has several components: Overview of your account Media you uploaded to your account (e.g. videos, photos, files) Your Membership status Posts you've published (if you're a Contributor) Comments you've made ...

Navigating the Employer Portal (IMAGE)


The Employer Portal has a lot of components to it. Let's tackle each section one by one. Below is a screenshot of the Employer Portal in general. The first part of the portal is the Control Panel. There are quick buttons on the Control...

Navigating the Job Seeker Portal (IMAGE)


Note: In order to get to the Job Seeker Portal you must be logged in. The portal is not visible to logged out users. Click on Jobs ---> For Jobseekers This can be found on the main menu. If this is your first time visiting the Job...

How do I get Support?


There are multiple ways to get support: Contacting Us Emailing Us  --->    info@blackspeaks.com Using the "Support" Icon on your Account Dashboard        Starting a Live Chat

Do you offer volume discounts?


Yes. If you need to list in several areas we can offer a volume discount. Please contact us so we can work out the details with you. Cognito.load("forms", { id: "9" });

How can I become a mentor?


We have a perpetual job posting for Mentors which can be accessed at the link below: https://blackspeaks.com/jobs/job/mentors-wanted-black-speaks-1/

How can I get profiled?


Black Speaks offers two types of profiles for our Entrepreneur Profiles section: Written Profies Video Profiles Each costs a fee. To request to be profiled, please use the link below or fill out the form...

What types of profiles do you offer?


Black Speaks offers two types of profiles for our Entrepreneur Profiles section: Written Profies Video Profiles Each costs a fee. To request to be profiled, please use the link below or fill out the form...

What can I list on my own?


You can list the following on your own: Jobs Directory Listing Coupon Listing Event Listing

What can I NOT list on my own?


The following requires assistance or collaboration with a BlackSpeaks Team member in order for it to be published on our website: Entrepreneur Profile Video Profile Mentor Profile Sponsor Profile

Do you offer volume discounts on Job Listings?


Volume discounts on job listings are offered to Employers who intend to list 50 jobs or more. Please contact us for more information. Cognito.load("forms", { id: "9" });

How do I REPORT FRAUD?


You can report fraud by contacting us at any time. You can also use the form below: Cognito.load("forms", { id: "9" });

How easy is it to list in Black Speaks?


Using BlackSpeaks's Business Directory is as easy as 1, 2, 3!

Can my listing(s) be removed?


At Black Speaks, the safety of our user community is our utmost concern. We review all listings prior to publication. We reserve the right to either limit or withhold a listing in the event that we are unable to verify the authenticity of the...

What are the current Job Listing rates?


Here are the current Job Listing rates: Add a Company = 10 credits Add a Featured Company = 20 credits Add a Job = 20 credits     expires in 30 days Add a Featured Job = 30 credits     expires in 30 days   Last edited 12.12.2019

How can I delete my account? (IMAGE)


You can request deletion of your account at anytime by going to the following: Account ---> Dashboard ---> Click on Avatar Image ---> Click on Account Settings ---> Delete Account A Black Speaks Team member may contact you to...

How do I know if my job listing/posting got approved? (IMAGE)


If your job listing/posting was approved, you will get an alert in the notifications bar of your Employer Dashboard.

How do I search the website? (IMAGE)


There are three ways to search the website: Click on the search icon at the top of the page, hovering directly to the right of the main menu Use the search bar on the right sidebar, located on most pages throughout the website Use the...

What can Black Speaks do for my business? (VIDEO)


Watch this video to learn more about what Black Speaks can do for your business.   https://www.youtube.com/watch?v=W7drgjjECu0